Employment

 

I.T. Technician Role

An opportunity exists for a motivated, experienced, high quality and energetic I.T. technician to join our growing team in Orange NSW. M Group continues to grow due to the high quality, reliable IT services provided to businesses across the Central West.

 

The role includes:

– Providing level 1, 2 and 3 onsite support for standard software and operating systems to PCs, laptops and servers

– Installations and relocation of PCs, laptops, monitors and printers

– Installations of operating systems and application software on server platforms based on client requirements

– Installation of peripheral network attached assets (e.g. firewalls, switches, printers)

– Phone and face to face support and troubleshooting with clients

– Ability to diagnose performance issues on I.T. systems

– Maintain technical documentation to required levels

– Network management and monitoring

– Liaising with Clients

 

Essential skills:

– Proven recent, relevant experience in I.T. related products with service and repairs.

– Excellent analysis and problem solving skills.

– A friendly, confident customer service manner.

– Excellent communication skills & phone manner.

– Confident, outgoing personality, self-motivated and enthusiastic.

– Innovative & creative thinking skills.

– Ability to work productively and manage time without supervision.

– A current NSW class C drivers license.

 

Please send your resume’ with cover letter to: help@mgroupit.com.au