At M Group our goal is to provide a consistent, organised and professional service to our business clients. To enable M Group to provide a reliable and streamlined service, alongside our industry experience and training, we’ve spent many hours testing and perfecting our Managed Service Platform, within which we can manage Site security, data backups, system performance, equipment maintenance and more. It allows us to provide a streamlined well running IT System whilst considerably reducing system down and frustration caused by failing I.T systems.
Our managed services include:
- 24×7 Advanced Performance Monitoring
- Configuration Management
- Key Application Maintenance
- Microsoft and 3rd Party Patch Management
- Real Time Server Optimization
- Scheduled Preventative Maintenance
- Windows Security Patches and Updates
- Internet Security management – Updating, system scanning etc.
- Backup management
- System Maintenance
Outside of our Managed Service Platform we offer support in for all Information & Digital Technology including:
- Infrastructure Management
- Onsite troubleshooting, instructional support, servicing and repairs
- Workshop servicing and repairs
- Remote Access for Server Maintenance, backup verification site security.
- Workstation Installation and servicing.
- Virus, Spyware and Malware Protection and removal
- Wireless Mesh Networks
- Backup Management